This policy was last updated on January 7, 2010.
This website is operated by AutoStarSuperStore.com, and this privacy policy applies to this website only. AutoStarSuperStore.com is a registered trademark of AutoStar IP, LLC, a wholly owned subsidiary of AutoStar National Dealer Network, Inc. Any reference on this site to “AutoStar” shall be deemed to be a reference to one or more of the AutoStar family of companies, including, without limitation, the aforementioned entities, AutoStar Licensing, LLC and/or AutoStar Web Portal, LLC.
At AutoStarSuperStore.com, we respect our customers and understand you are concerned about privacy. We post this privacy policy to let you know what kind of information we collect, how it is handled and with whom it may be shared.
As we continue to develop our website and take advantage of technology to improve the services we offer, our website, as well as our privacy policy, may change. We therefore encourage you to refer to this policy on an ongoing basis so you understand the current status of our privacy policy.
Entering our website or purchasing any products on our site constitutes your acceptance of the terms of our privacy policy.
What Information Do We Collect?
Depending on the type of transaction or relationship you have with us, we may collect the following types of information about you:
- Demographic or identifying information (name, address, zip code, phone number, social security number, driver’s license number, state identification card number and e-mail address);
- Credit related information (your workplace, debts and income);
- Transactional information (license and registration); and/or
- Non-transactional information (responses from surveys).
The information is gathered from the following sources:
- You, in credit applications and other transaction forms;
- Reports from consumer reporting agencies;
- Current and previous transactions or experiences with us, our affiliates or our dealers (purchase of a vehicle, vehicle service history);
- Current and previous transactions or experiences with other third parties (relating to your credit, to confirm employment or insurance or to compare previous automotive purchases);
- Our website (from transactions, surveys, site navigation, cookies, image tags, or other technology used to remember information you enter on our website or your navigation through our website);
- Other third parties for marketing programs (demographic firms, direct marketing database firms, and inventory listing websites);
- From a sweepstakes or contest online; or
- From other sources including other websites you may visit from time to time.
If any information we have about you is incorrect, we are happy to make changes to rectify these mistakes. Please send us an e-mail with the incorrect information as well as the correction. We reserve the right to verify the accuracy of this new information. Please note that if we amend the Privacy Policy, posting the amendment will serve as notice to you of the change. The policy will note the effective date of the change.
How Do We Use Your Information?
We may use your information in a number of ways, including the following:
- In order to serve you better, we may combine the information you provide to us from time to time. We use that information to improve your overall experience on our site.
- To improve the content on our website. For example, we may use cookies to find out which parts of our site or services are visited or requested most often.
- To enhance your online experience. For example, we may use it to recognize you and welcome you to the site.
- For marketing and promotional purposes. For example, we send out email and direct mail to our customers about services or events we think may be of interest to them.
Do We Share Your Information?
· Necessary Third Parties. AutoStar may share some or all of the information described above with third parties, including our affiliates, when needed to provide products and services you have requested or already have with us, or to perform services or otherwise act on our behalf. For instance, we may share information about you with the Department of Motor Vehicles to title your vehicle, with financial institutions to obtain financing for your purchase or with companies that send you information about our products or services.
- Financial Institutions. We may share some or all of the information described above with financial institutions with whom we have a relationship. This relationship permits AutoStar and the financial institution to offer you a product jointly, such as a private label credit card or reward card.
- Affiliates. AutoStar shares some or all of the information described above, except for credit related information not based on our own transactions and experiences (eg. credit bureau reports) among its affiliates as allowed by law. Credit related information not based on our own transactions and experiences only is shared among affiliates when permissible under law.
- Participating Websites. AutoStarSuperStore.com may team with another website to conduct a sweepstakes or other event, such as a live web chat. In those cases, each of the participating websites may collect or receive personal information from you.
- Outside Links. For some of our products, AutoStarSuperStore.com may provide you with a link to the supplier of that product so you may obtain further information. If you link to the supplier's site, the supplier may collect or receive information about you.
- Third Party Advertising Companies. Like other companies, AutoStarSuperStore.com may use third party advertising companies to post ads (e.g., banners or links) on its behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information these third parties collect via cookies and action tags is anonymous
- Legal Matters. AutoStarSuperStore.com may share account or other information when we believe it is necessary to comply with law or to protect our users, interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.
In most of the above situations, these third parties will receive your information because you will be visiting their websites or using their links. In doing so, you may provide information directly to them. You therefore should refer to their privacy policies to understand how they handle your information and what kinds of choices you have.
Whenever AutoStar shares your personal information with outside companies that perform services for us, AutoStar includes language in its contracts stating your information is to be used only to provide the services requested by AutoStar.
In the event some or all of the business assets of AutoStar are sold or transferred, we generally would transfer the corresponding information about our customers as part of the transaction.
Publicly Displayed Information is Public
If you use a bulletin board or chat room on our website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. AutoStarSuperStore.com is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make previously non-public information available by enabling certain user features, AutoStarSuperStore.com will collect that information from your interaction and this information will become publicly available.
MISCELLANEOUS
Are Children Allowed to Use AutoStarSuperStore.com?
AutoStarSuperStore.com does not sell products for purchase by children. If you are under 18, you may use AutoStarSuperStore.com only with the involvement of a parent or guardian.
YOUR CALIFORNIA PRIVACY RIGHTS
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information AutoStar and AutoStar share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: AutoStar Customer Service, 2527 Virginia Avenue NE, Suite J, Albuquerque, NM 87110. In your request, please specify you want a "Your AutoStar California Privacy Rights Notice." Please allow 30 days for a response.
COPYRIGHT & TRADEMARK
Copyright © 2009 All Rights Reserved. The AutoStar logo is a registered trademark of AutoStar IP, LLC. All other trademarks, logos and service marks are the property of AutoStar IP, LLC or their respective owners.
Each of these policies may be changed from time to time. Changes take effect when we post them on AutoStarSuperStore.com. When using particular services on our site, you are subject to any posted policies or rules applicable to services you use through the site, which may be posted from time to time. All such policies or rules, including the Terms and Conditions of Use and the Site Agreement, hereby are incorporated into this Privacy Policy Agreement by this reference.